Oakwood Legal Group, LLP (“the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and retain personal information, and how you can exercise applicable privacy rights.

This Policy applies to our website, www.oakwoodlegal.com (the “Website”), consultation inquiries, newsletter subscriptions, and related communications and intake activities conducted online or offline.

Information we receive in connection with prospective or existing attorney-client relationships is also subject to applicable professional duties, confidentiality requirements and engagement agreements. Nothing in this Policy authorizes a use or disclosure prohibited by those obligations or waives attorney-client privilege.

1. Personal Information We Collect

Depending on your interactions with us, we collect the following categories of personal information:

These categories describe information collected during the preceding 12 months, to the extent applicable to your interactions with us. We do not collect every category from every person.

Please do not submit Social Security numbers, financial account credentials, medical records or detailed confidential documents through our general Website forms. If additional information is needed, we will explain how to provide it.

2. Sources of Personal Information

We collect personal information:

• Directly from you when you complete a form, subscribe, contact us or communicate with our intake team.
• Automatically from your browser or device through cookies, similar technologies and server logs.
• From people acting on your behalf.
• From referral sources, advertising platforms and intake service providers when they transmit an inquiry you have requested or authorized.

3. How We Use Personal Information

We use personal information as reasonably necessary to:

• Respond to inquiries and communicate with you.
• Evaluate whether we can assist with a legal matter.
• Conduct conflict checks and maintain appropriate records of inquiries.
• Provide legal services when an attorney-client relationship is established.
• Send newsletters or other marketing communications when you have subscribed or provided any legally required consent.
• Operate, maintain, secure and improve our Website and systems.
• Understand Website usage.
• Measure advertising performance and conduct advertising activities consistent with your choices and applicable law.
• Prevent fraud, investigate misuse and protect information security.
• Process privacy requests and maintain compliance records.
• Comply with legal, regulatory and professional obligations, preserve evidence, and establish, exercise or defend legal claims.

We do not use sensitive personal information to infer characteristics about you for advertising. We use and disclose it only for purposes permitted by applicable law, such as evaluating or providing requested legal services, protecting security and complying with legal obligations.

We do not use automated technology to make decisions producing legal or similarly significant effects on you without meaningful human review.

4. Cookies, Analytics and Advertising Technologies

Our Website uses cookies and similar technologies in the following categories:

Strictly necessary technologies. These support Website operation, security and the storage of privacy preferences. They remain active when necessary for those purposes.

Analytics technologies. These help us understand how visitors use the Website, including which pages are visited and how the Website performs.

Advertising technologies. These help measure advertising performance and may allow advertising providers to recognize a browser or device across websites.

Nonessential analytics and advertising technologies remain disabled until you affirmatively accept the relevant category through our cookie controls. Rejecting them does not prevent you from using our consultation forms or contacting us.

You may withdraw or change your choices at any time through “Cookie Settings” in the Website footer. Browser settings may also allow you to block or delete cookies.

Global Privacy Control

We recognize supported opt-out preference signals, including Global Privacy Control (GPC), as requests to opt out of the sale or sharing of personal information for the browser or device sending the signal. When we can associate the signal with an identified consumer, we apply it as required by applicable law.

A GPC signal takes priority over a conflicting cookie preference unless you subsequently provide legally valid consent to change that choice.

We do not respond to other browser “Do Not Track” signals.

If you permit advertising technologies, third parties may collect information about your online activities over time and across different websites.

5. Disclosure, Sale and Sharing of Personal Information

We do not sell personal information for money. Certain disclosures through advertising technologies may nevertheless constitute a “sale” or “sharing” under California law, including sharing for cross-context behavioral advertising.

The following describes our disclosure practices during the preceding 12 months, where applicable:

Service providers and contractors may process information on our behalf under agreements restricting their use and disclosure as required by applicable law. A provider’s classification depends on its actual role and contractual obligations.

We may also disclose information:

• To co-counsel, referral counsel, experts or other participants in a legal matter when authorized or otherwise permitted by applicable law and professional obligations.
• When required by applicable law, a valid court order or other enforceable legal process.
• When reasonably necessary to protect rights, safety or security, subject to applicable confidentiality and professional obligations.
• In connection with a lawful reorganization, merger or transfer of a law practice or assets, subject to applicable privacy, confidentiality, notice and consent requirements.

We do not knowingly sell or share personal information of consumers under age 16.

We do not disclose personal information to third parties for their own direct marketing except as described above concerning advertising technologies. We do not share mobile telephone numbers or text-message consent with third parties or affiliates for their own marketing.

6. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

We determine retention periods using the following criteria:

• Consultation and intake information: The time needed to evaluate and respond to an inquiry, document its disposition, maintain appropriate conflict records, address potential claims and satisfy legal or professional obligations.
• Client information: The duration of the representation and the applicable file-retention period, considering our engagement agreement and legal and professional obligations.
• Newsletter and marketing information: The duration of your subscription or permitted marketing relationship. We may retain limited suppression records after an opt-out to ensure we respect your choice.
• Website, cookie and analytics information: The period reasonably needed for security, Website operation, analytics or permitted advertising, considering the technology’s configured lifespan, our account retention settings and your choices.
• Privacy requests and consent records: The period needed to document and demonstrate compliance with applicable requirements.

We may retain information longer when necessary for a litigation hold, legal proceeding, regulatory requirement or other applicable legal exception. When information is no longer needed, we delete, deidentify or otherwise dispose of it appropriately.

7. California Privacy Rights

Subject to the scope of applicable law and relevant exceptions, California residents may have the right to:

• Know and access: Request the categories and specific pieces of personal information we maintain, the categories of sources, the purposes for collection, sale or sharing, and the categories of recipients.
• Delete: Request deletion of personal information, subject to applicable exceptions.
• Correct: Request correction of inaccurate personal information.
• Opt out of sale or sharing: Direct us not to sell or share personal information, including for cross-context behavioral advertising.
• Limit certain uses of sensitive personal information: This right applies when sensitive personal information is used or disclosed for purposes beyond those permitted by law. We do not use or disclose it for those additional purposes.
• Receive equal treatment: Exercise applicable privacy rights without unlawful discrimination or retaliation.

Some information may be exempt from a request, including when necessary to preserve privilege, comply with legal obligations or protect other legally recognized interests. Professional confidentiality does not create a blanket exemption for all information we maintain.

How to Submit a Request

You may submit access, deletion or correction requests by:

• Calling 888-804-7858.
• Emailing info@oakwoodlegal.com, with “Privacy Request” in the subject line.

To opt out of sale or sharing, use “Do Not Sell or Share My Personal Information” in the Website footer, enable GPC, or contact us using the methods above. You may also manage Website technologies through “Cookie Settings.”

Verification and Authorized Agents

For access, deletion and correction requests, we may verify your identity by matching information you provide with information we already maintain. We request only information reasonably necessary for verification and use it only for permitted verification, security and compliance purposes.

We do not require identity verification for a sale or sharing opt-out. We may request limited information needed to identify the information or activity to which your request applies.

You may use an authorized agent. We may require evidence of the agent’s authority and, when permitted by law, direct confirmation of your identity or authorization. Different requirements may apply to an agent acting under a valid power of attorney.

Response Times

We acknowledge access, deletion and correction requests within 10 business days and generally respond within 45 calendar days of receipt. When legally permitted and reasonably necessary, we may extend the response period by an additional 45 calendar days and explain the reason.

We process sale and sharing opt-outs as soon as feasibly possible and no later than 15 business days, or sooner when required by law.

If we deny all or part of a request, we explain the applicable basis unless prohibited by law. Requests are generally free of charge, subject to legally permitted exceptions.

8. Residents of Other States

Residents of other states may have privacy rights under laws applicable to their information and our activities. These may include rights to access, correct or delete information, obtain a portable copy, or opt out of certain advertising or processing activities.

Contact info@oakwoodlegal.com to exercise applicable rights. If applicable law provides a right to appeal a denied request, you may submit an appeal to that address with “Privacy Appeal” in the subject line.

9. Email, Calls and Text Messages

Submitting a consultation form does not, by itself, provide consent to marketing calls or texts. We may contact you concerning your requested consultation or legal services as permitted by applicable law.

When legally required, marketing calls or texts using automated technology or an artificial or prerecorded voice require separate consent. Any such consent is optional and is not a condition of purchasing or retaining legal services.

For text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us at 888-804-7858 or info@oakwoodlegal.com.

Marketing emails include an unsubscribe method. Unsubscribing from marketing does not prevent communications reasonably necessary to respond to an inquiry, provide requested services or meet legal obligations.

We do not share mobile telephone numbers or text-message consent with third parties or affiliates for their own marketing. Providers assisting us with communications may process this information solely for permitted service purposes.

10. Prospective Clients and Attorney-Client Relationships

Using the Website, submitting a form or requesting a consultation does not by itself establish an attorney-client relationship. Representation requires our agreement to undertake your matter, ordinarily documented in a written engagement agreement.

Nevertheless, applicable confidentiality and other professional duties may protect information received from a prospective client even when representation does not result. Nothing in this Policy eliminates those duties.

Please provide only the information reasonably necessary for us to assess your initial inquiry. Do not submit detailed confidential documents or highly sensitive information until we explain the appropriate method for doing so.

Contacting us does not suspend or extend any filing deadline or statute of limitations.

11. Security

We maintain reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted transmission of Website form submissions.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

12. Children’s Privacy

Our Website is intended for adults seeking information about legal services and is not directed to children under age 16.

We may receive information about minors from parents, guardians or other authorized representatives in connection with legal inquiries or services. We handle that information consistently with applicable law and professional obligations.

If you believe a child has submitted information directly through the Website without appropriate authorization, contact us. We will review the circumstances and take appropriate action, including deletion when required.

13. Third-Party Websites

Our Website may link to websites or services operated by others. Their information practices are governed by their own policies. We encourage you to review those policies before providing information.

14. Changes to This Policy

We review this Policy at least annually and update it as necessary to reflect our practices and applicable requirements. The effective date above identifies the latest revision.

We will post material changes on the Website and provide additional notice or obtain consent when required by law. Changes do not authorize uses of previously collected information that require additional consent unless that consent is obtained.

15. Contact Us

Oakwood Legal Group, LLP
8124 W. 3rd St., 2nd Floor
Los Angeles, CA 90048

Toll-free: 888-804-7858
Email: info@oakwoodlegal.com
Website: www.oakwoodlegal.com